Reviews | Susie Kanter

WOW, just Wow. Susie Kanter and team are the very best. I've been lucky enough to buy and sell 8 houses so far – but never have I had an experience like I have with Dream Team Realty and Susie Kanter. She made the entire process easy – even during a time where the city was closed and people were sheltering-at home. Susie was able to use her network of contacts and marketing magic to get potential buyers, appraisers, inspectors, and photographers into our home in a safe manor. What's more, she was able to match our home with perfect buyers in this incredible market. We were sequestered out of town and she was able to facilitate a virtual closing, where we didn't have to travel back to Chicago to sign the papers. Susie Kanter and her team are the finest, most professional (with a terrific sense of humor), that you'd ever work with. If I'm ever in the market to buy or sell a house in the Chicago area, I KNOW who I'd call again and I cannot recommend them more highly. Not.A.Single.Bad.Thing.To.Say. They truly are a “Dream Team”!

I bought my first condo 12 years ago and hired on Susie, who was representing the seller, as my agent. Back then in 2008, even though my partner at the time led the process with Susie, I found Susie to be extremely trustworthy and professional. Fast-forward to 2020 COVID times, I'm still in the same condo in Chicago and am now looking to sell and purchase a home and I went with Susie again. LOOK NO FURTHER. With Susie Kanter, Natalie and the Kanter Team, you get the very, very best in the industry + 100% honesty and integrity + 100% hard work + 100% no nonsense + patience to explain and answer any/all questions you may have. Susie is not only a true professional, she is approachable, personable, and overall very enjoyable to work with. For the sale of our home in Boystown, she was very helpful and pragmatic in what we needed to do to ready our house and shared her list of painters, electricians, plumbers. With this home, we had our doubts on whether we'd be able to sell quickly given the location of our home; however, Susie trusted her facts (data/comps), and was able to sell our home to the 2nd buyers who visited our home. With purchasing our home, we literally looked at 60 homes in the North Shore, and even had to back out of 1 home due to unmade seller disclosures. No, I am not (THAT) picky :) Not once did Susie push us into any decisions; in fact, she ALWAYS told us when we were overpaying, because that's just the person she is - honest, and she sticks to the facts. Did I mention that you also gain access to Susie's amazing network when you work with her? As a veteran in this space, she chooses and works with the very best in the industry. I've since recommended Susie to my network who are considering buying/selling. Susie will always be my first call. You will never look back.

There is no one wiser, more trustworthy, more professional, and perhaps most importantly, more understanding and genuinely kind, than Susie. From the moment we met, Susie demonstrated that her number one priority was to understand us and our unique needs, our must-haves and our nice-to-haves, at which point she essentially became an extension of us with the expertise to boot. No question went unanswered, even when those questions might have come late at night by text. :) Not only did Susie help us find our dream home, she also worked day and night with us during the early months of the COVID pandemic, instilling confidence in us that not only would she facilitate the purchase of our new home along with the sale of our old home, but also that it would be a safe, careful and healthy process throughout. Susie became family during the process, and remains near and dear to us to this day. We could not recommend anyone better, nor more suited to the task, than Susie

We'd always heard how painful first time home buying is, but thanks to Susie and her team, that was not our experience at all. She was helpful, knowledgeable, and kind. She was extremely responsive, and always answered any questions we had. She helped us every step along the way and we can't recommend her enough! We love our new condo!

As a first time homeowner, I wanted a realtor who was experienced, patient, informative, and committed to being my advocate. Susie was all of those things and much more. From the very beginning, Susie was very responsive and went out of her way to answer every single question, even ones that we had not thought to ask. During our initial condo viewings, she went over tedious details, explaining basic concepts and things for us to look for during our visits. When we eventually found our current condo, she helped us strongly negotiate and was not afraid to tell us when we were being too ambitious. Further, she helped us through a quite painful attorney review process and maintained her composure and professionalism, even when dealing with situations that were extremely frustrating. Further, Susie's great relationships have helped us tremendously. Between her relationship with our attorney (Harley Rosenthal) and her relationships with other key individuals (e.g. contractors/electricians) that we continue to use, we have found tremendous value. With Susie, she is not just there for the transaction - She is there for the long haul. Specifically, we appreciated how she constantly asked for (and listened to) our feedback as she is committed to continuous improvement and the client experience. Finally, it is worth noting that our closing and the final steps of the condo purchase were done in the midst of the COVID-19 crisis. In a time of uncertainty and stress, Susie was patient and understanding as both her and Harley assisted as best they could during an unprecedented period. Although the stay at home order prevented us from seeing Susie in person during the closing, we imagine we will be seeing more of her during the future!

You will not find a better real estate professional than Susie Kanter. I've been working with Susie for over 20 years. She helped me find my first condo in 1997. Five years later, when I wanted to buy a two-flat, Susie worked tirelessly to find the perfect one. It was for sale by owner. Without hesitation, she still supported me through the entire buying process and sold my condo within weeks. After 13 years, my family and I moved out of state and Susie sold our two-flat again in just weeks of being on the market. Susie and her team made the process smooth and seamless. She was very accommodating and considerate to our family's schedule and the needs of our toddler. Here's what I've learned about Susie over the past 20 years... She is extremely knowledgeable about the Chicago market; she is honest and straightforward; and she has an impeccable understanding of the specific dynamics that may affect the buying or selling of a particular home. She is very motivated and always gets the job done. And in the end, there's a bonus – she's a wonderful friend too. One of the biggest downsides of moving away was that Susie couldn't be the one to help us buy our new home, and she was very much missed!

Calling Susie Kanter a real estate agent is akin to calling Babe Ruth a ballplayer. In both cases, the terms are technically accurate, and yet they constitute a gross understatement. Just like the Babe, Susie is not defined by her generic profession, so much as she redefines the standard of excellence for the profession, itself. Sure, she's adept at helping her clients buy and sell homes; but the breadth of her skills far exceeds the confines of what we normally think an agent does. Buying and selling a home is just the culmination of both Susie's tireless vigilance to her client's needs and her rare diversity of expertise in the real estate market, the mechanics of home finance, local resources for home repair and maintenance, and every other factor that informs our decisions about whether, where, and when to purchase or unload a property. Beyond that, Susie distinguishes herself with her intangible strengths as a person. She conducts herself with integrity, flashes a clever wit, and exhibits a genuine desire to understand her clients as people, not just as customers. So it's no surprise that, after working with Susie to buy two homes and sell one, my wife and I have come to call her a friend. Susie's prowess was never more valuable to us than in our most recent purchase of a home, which required complex negotiations and creative strategy to steer the deal through some treacherous turns. There were many moments when it seemed that the transaction — along with my composure — could crumble, but Susie ushered us to the goal line, always finding a way to stay in the game. Along the way, she provided us with the straight talk and a sympathetic ear we needed to make challenging decisions in a hectic real estate environment. Meanwhile, Susie sold our home in less than 24 hours, fetching two offers over asking price. Enough said. To state the obvious, I would recommend Susie to anyone as a professional and a person, and I've never been more bullish about a review than this one,

Susie did GREAT work for us! She sold 1 property for us and worked very patiently to help us buy another. Susie had great recommendations for how to prepare the house to sell so that is showed incredibly well. She did comprehensive market research to price the house so we got an asking price offer on the first day of showings! It took is much longer to buy than to sell because we were particular with what we wanted. She was incredibly patient with us and also very responsive when we had questions or wanted to see a property . I was consistently impressed with how much she know about homes and what to look for in terms of the roof, foundations, siding, plumbing, etc. She was able to guide us to ask the right questions and make recommendations for inspections items, which made the process less stressful. We were very pleased with Susie and would strongly recommend her!

Susie and her team was great! We worked with them twice and both the experience of buying and selling was a pleasure. Susie has a great understanding of North Chicago and Evanston and really helped us find a place we loved as we were moving in from out of state.

My husband and I worked with Susie recently to purchase our first home, based on a recommendation from friends who'd had a great experience with her. We feel so lucky to have found her, and couldn't have asked for a better guide during such an important process. Susie was a true advocate for us, a trusted advisor, and always had our best interest in mind. We'd highly recommend her to all buyers - whether first timers like us or experienced buyers looking for an seasoned realtor. One of the fundamental qualities of a realtor for first-time buyers is patience, and Susie seriously delivered for us in this area. From the very start, she graciously spent time talking us through the process and thoughtfully preparing us for what we'd encounter along the way. Her deep knowledge of the market and our mindset as buyers was apparent as she managed our expectations in a way we later realized was incredibly strategic. We believe this preparation gave us an edge in the end and ultimately made us feel most comfortable every step of the way. She was available to us nearly 24 hours a day, never making us feel badly for taking her time to view properties she probably knew we wouldn't end up liking. In fact, looking back, we realize now that Susie knew exactly what we were looking for much before we did. But she let us get there on our own, because she knew the path to our decision was just as important. Susie's experience impressed us as well, apparent as she expertly guided us through the process. We felt confident in her ability to read between the lines, make thoughtful judgment calls, and provide invaluable perspective in the moment we needed it most. We constantly turned to each other to say how happy we were that we were in such good hands! She has an extremely well-balanced approach - kind and respectful, yet clear and direct - in everything from her advice to her buyer(s), her communication with other parties, and her negotiations while making a deal. And finally, Susie is incredibly compassionate. We could tell she really cared about us, our journey, and where we'd end up. She was 100% in it with us, and we felt that from the very start and still today after we've been settled into our new place for months. We had such a great time working with her along the way. We spent plenty of time together, and always enjoyed ourselves; and that really matters in the buying process! To us, Susie is one of those gems that we've been lucky to work with and lucky to know.

Susie helped me sell my Lincoln Square condo with tenants in two weeks! I was concerned about listing while the unit was occupied, but Susie assured me that she had worked with tenants on showings, etc. in the past and that we could do it. I was very happy that I moved forward. Susie worked well with my tenants and even helped me get repairs completed prior to closing. Susie and her team went above and beyond to get my condo sold quickly. Since I live out of state, it was a great help to me to not have to travel to get things done. I highly recommend Susie Kanter and her team. They are great to work with and get the job done!

We recently sold our home and purchased a condo in the city with Susie as our agent. We feel incredibly lucky to have found her as her level of knowledge, professionalism and work ethic can be hard to come by. Her communication and business style always made us feel informed, confident and well represented. Her strong relationships and years of experience made a real difference when those inevitable real estate bumps in the road came up. We never doubted that she had our best interests at heart and was going to do all she could to sell our home for the best possible price and make sure we were able to find and purchase a place we were thrilled with. This process is always stressful, but Susie's calm focus and expertise kept us reassured. And on top of that she is really just a pleasure to be around. The buying selling process is not a quick one, so having someone you trust and also enjoying doing business with is not to be overlooked! We would highly recommend Susie to our friends and family.

When my wife and I decided to sell our condo in the spring of 2011 we knew it was not going to be easy. We were looking for an agent with a strong understanding of the Chicago real estate market, a realistic approach given the market conditions, and someone who communicated with us regularly to keep us informed. During our initial meeting Susie presented us with a detailed market analysis and took a tour of our condo to point out small improvements that would help the place show better. After each showing we received a phone call or email to discuss the positive and negative comments. Periodically Susie would call us with recommendations to change our strategy based on changes in the market or similar places that had come on the market or sold recently. We both really appreciated Susie's willingness to have the difficult conversations whether it was about pricing or negative feedback on our place. More than anything we appreciated Susie's experience when it came time to negotiate an offer. We were very happy with the agreement and both acknowledged that we would not have gotten there without Susie's advice and experience. After our great experience with Susie with our sale she was the only agent we considered to help us buy. Again, we were very thankful for Susie's broad knowledge especially as we ended up making an offer on a new construction property. Susie took the time to research the builder's previous work and track down an owner to get their opinion on the quality of construction. We felt very confident negotiating with the builder and settling on a price using Susie's research. Overall we were extremely happy with Susie and everybody she referred us to during the process such as inspectors, attorneys, and mortgage brokers. We would wholeheartedly refer Susie to anybody looking for a real estate agent.

As first time home owners and new to Chicago, Susie was the perfect fit for us: patient, informative, helpful, flexible, and fun. We spent many weekends and nights together viewing over 50 houses and every outing Susie was prepared and energetic. Susie is excellent at communication, not only with us, but all the other parties of the house buying process. Susie genuinely cares about her clients and it a great feeling to have someone in your corner who will listen and fight for you. Susie is experienced and knowledgeable about every part of the home buying process from neighborhoods to offer negations. While our home is a perfect fit, we look forward to working with Susie when the time comes.

Working with Susie was such a pleasure! We worked with her to sell our condo in Lakeview and then to buy our current home in Lincoln Square. On the sell side, Susie never pressured us into making a decision that we were uncomfortable with. She talked with us and provided all the pros and cons and helped us come to a decision that was right for us. It was clear she had our family's best interest as her top priority. When we started the negotiation process, Susie strongly guided us with her years of experience and knowledge of the market. We trusted her opinion and we're glad we did because she got more for our place then we thought we could get! On the buy side, Susie again had our best interest as her number one priority. She asked the tough questions of the seller's agents to ensure we were not purchasing a home that would give us unforeseen issues. Her knowledge of the market, years of experience and relationships with local agents made us feel confident and excited when it came time to put an offer on a place. When we found out there was a counter offer, Susie was proactive, direct and a true advocate for us. She stayed "on top of the situation" and ultimately our offer was accepted! Susie always made time for our calls and/or questions and never made us feel like she was too busy to spend time with us. All of the recommendations Susie gave us for a mortgage broker, lawyer, etc. were as professional, responsive, proactive and easy to work with as Susie. We really felt like our whole team had our best interest through the entire process. Susie provided direction, reassurance and comfort during what can be a very stressful and overwhelming process! We would strongly recommend Susie to any of our friends and family and will be using Susie again when it comes time to move on to our next home!

Susie is absolutely the best. We used her to buy and sell our condo in the city and purchase our first home in Wilmette. Let me start with how we met her. Early in our condo buying process my husband and I were casually going to open houses without a realtor. One cold Saturday we were standing outside the entrance of an open house waiting for the seller's agent to show up. Susie was there with a couple to show them the place. She was so nice to us - made room for us in the alcove away from the wind, and included us in her conversations with her clients. She introduced herself as Susie, and that was it! When my husband and I needed a realtor a year later, we searched the Dreamtown website for the "Susie" we met and emailed her right away! She made such a good impression on us that day her name stuck with us. We have made two offers on two properties with Susie, both which were accepted. She helped us sell our condo in one day, with an offer over asking. Susie is extremely knowledgeable in all parts of the home buying and selling process - and also of all parts of Chicago and the neighboring suburbs. She is responsive, an extremely critical trait to have when you are working to purchase or sell a home. If you are looking for a realtor in Chicago or the suburbs contact her ASAP. We are looking forward to working with her again when we make our next move!

I spent the better part of the summer of 2019 working with Susie and her team to sell a condo in Lincoln Square while looking for a new condo in the surrounding areas. She took the time to listen to what I wanted, gave advice based on her experience as a realtor and as a neighbor, and always took the time to explain the little details of the process. My condo sold quickly and was a seamless process thanks to Susie and her colleagues at DreamTown realty. Someone was always available to answer questions, show my apartment, or refer service people needed to get my place in shape for showings. When the new condo had appraisal issues after going under contract, Susie took the time to carefully pull data and counter the appraisal. With the help of the attorney she referred for the process, the property was re-assessed promptly and found to be consistent with our offer. She never made me feel like a burden, she always took me seriously, she went on endless showings with me and always gave good feedback never making me feel rushed or hurried. The very few times she was unreachable during the process, she ensured that a member of her team was available to me in her absence (even though she still tended to check in almost daily while away). Susie loves what she does and it shows and I ended up getting exactly what I wanted within my initial budget. She is a pleasure to work with and while I never want to move again - if I do, Susie would be my first call.

I had the pleasure of working with Susie Kanter on my home sale and my condo purchase. Susie is incredibly smart, savvy and has excellent customer service. She goes beyond what is expected of a real estate agent. She is very "authentic" and has great knowledge of all aspects of the real estate market in Chicago. A rare find in the real estate industry. I also worked with her associate Natalie who was incredibly professional, patient and informative. I had a horrendous experience with another real estate agent before I met Susie, so I was very cautious and distrustful of real estate agents, but she made it so comfortable and reassured me each and every day.

My husband and I worked with Susie to sell our condo in Lincoln Square and buy a new home in Evanston. We had worked with several realtors via Redfin and other agencies when buying our condo and starting the search process for our second home, and Susie was absolutely the best by far. She was extremely patient and straightforward in advising us how to put our condo's best foot forward for a sale, and we were able to sell quickly in a slower market so I believe all her feedback was spot on. She was extremely welcoming in bringing our two young children along on showings and helped to occupy them so that we could look at homes. She also had a great eye for things like the mechanicals and electrical system in a new-to-us home so that we had a better idea what we were getting into, and was honest with us about whether she thought a home was a good buy or not and that we'd have to be willing to do some work to get the type of home we wanted. Susie's recommended mortgage broker and lawyer were also really great, as was her team at Dream Town. She was just all around wonderful to work with and I'd highly recommend her!

Susie is a true talent in Chicago. Not only did she find us our dream home on her first try, she also sold our home the day it went on the market! We give her the highest rating and recommend her to all our friends and family. A pure joy!

If you're looking for top-notch connections, endless 24/7 support (seriously), a listener who isn't afraid to say what needs to be said, patience, optimism, and the hardest-working realty team in Chicago, Susie and the Kanter team IS IT. My husband and I turned to Susie this year to help us find our "forever" home. We were torn between the suburbs and the North Side, and Susie patiently worked to show us the best she and we could find in 3 different cities. But it was her connections in the realty world (where she knows everyone!) that led us to our dream home, and her support through all the twists and turns that buying can sometimes be were absolutely invaluable. For the newcomers to realty, Susie will walk you through everything you need to know, and as many times as you want or need. For the experienced, I believe Susie will get to brass-tax as quickly as humanly possible, and be the bulldog you want when the going gets tough. I honestly would give her 10 stars if I could, and my husband and I frequently silently thank Susie as we walk through our beautiful home. She really understood what we wanted and found us exactly that home, in the price point we wanted, and then stayed with us through the whole process to ensure it became ours. We loved, too, how many contacts she has in the construction/legal/inspection world. Everyone she recommended to us turned out to be the best people we have hired for those jobs. Added to all of this, you won't find a kinder, nicer person, a more true spirit, who laughed and cried along with us, as if she were the one buying our home, rooting for us every step of the way. We found a friend in our realtor, a person we look forward to staying in touch with in the years to come. Thanks, Susie, for everything. You made our dream come true, and we really couldn't be happier.

Susie and her team were so knowledgeable and hard-working! They provided consistently comprehensive information and assistance to make our dream of owning a 2-Flat in a vibrant and stable Chicago neighborhood a reality!! We would like to give a special thanks to Natalie who sold our condo so quickly and efficiently with such a positive attitude! Each member of the team made us feel so comfortable during the whole process!!

Susie Kanter is a total professional, and an extremely helpful partner in our house buying search, price negotiation, and purchase. Susie also was key in suggesting professional support for our home buying experience: lawyers, plumbers, electricians, floor refinishing etc. Susie's contacts were invaluable. The lawyer Susie suggested made our house closing experience a breeze. I cannot imagine a better home buying experience. Thanks again!

My husband and I worked with Susie recently to purchase our first home, based on a recommendation from friends who'd had a great experience with her. We feel so lucky to have found her, and couldn't have asked for a better guide during such an important process. Susie was a true advocate for us, a trusted advisor, and always had our best interest in mind. We'd highly recommend her to all buyers - whether first timers like us or experienced buyers looking for an seasoned realtor. One of the fundamental qualities of a realtor for first-time buyers is patience, and Susie seriously delivered for us in this area. From the very start, she graciously spent time talking us through the process and thoughtfully preparing us for what we'd encounter along the way. Her deep knowledge of the market and our mindset as buyers was apparent as she managed our expectations in a way we later realized was incredibly strategic. We believe this preparation gave us an edge in the end and ultimately made us feel most comfortable every step of the way. She was available to us nearly 24 hours a day, never making us feel badly for taking her time to view properties she probably knew we wouldn't end up liking. In fact, looking back, we realize now that Susie knew exactly what we were looking for much before we did. But she let us get there on our own, because she knew the path to our decision was just as important. Susie's experience impressed us as well, apparent as she expertly guided us through the process. We felt confident in her ability to read between the lines, make thoughtful judgement calls, and provide invaluable perspective in the moment we needed it most. We constantly turned to each other to say how happy we were that we were in such good hands! She has an extremely well-balanced approach - kind and respectful, yet clear and direct - in everything from her advice to her buyer(s), her communication with other parties, and her negotiations while making a deal. And finally, Susie is incredibly compassionate. We could tell she really cared about us, our journey, and where we'd end up. She was 100% in it with us, and we felt that from the very start and still today after we've been settled into our new place for months. We had such a great time working with her along the way. We spent plenty of time together, and always enjoyed ourselves; and that really matters in the buying process! To us, Susie is one of those gems that we've been lucky to work with and lucky to know. Kelly S.

We recently sold our home and purchased a condo in the city with Susie as our agent. We feel incredibly lucky to have found her as her level of knowledge, professionalism and work ethic can be hard to come by. Her communication and business style always made us feel informed, confident and well represented. Her strong relationships and years of experience made a real difference when those inevitable real estate bumps in the road came up. We never doubted that she had our best interests at heart and was going to do all she could to sell our home for the best possible price and make sure we were able to find and purchase a place we were thrilled with. This process is always stressful, but Susie's calm focus and expertise kept us reassured. And on top of that she is really just a pleasure to be around. The buying selling process is not a quick one, so having someone you trust and also enjoying doing business with is not to be overlooked! We would highly recommend Susie to our friends and family. Amy W.

Working with Susie was such a pleasure! We worked with her to sell our condo in Lakeview and then to buy our current home in Lincoln Square. On the sell side, Susie never pressured us into making a decision that we were uncomfortable with. She talked with us and provided all the pros and cons and helped us come to a decision that was right for us. It was clear she had our family's best interest as her top priority. When we started the negotiation process, Susie strongly guided us with her years of experience and knowledge of the market. We really trusted her opinion and we're glad we did because she got us more for our place then we thought we could get! On the buy side, Susie again had our best interest as her number one priority. She asked the tough questions of the seller's agents to ensure we were not purchasing a home that would give us unforeseen issues. Her knowledge of the market, years of experience and relationships with local agents made us feel confident and excited when it came time to put an offer on a place. When we found out there was a counter offer, Susie was proactive, direct and a true advocate for us. She stayed “on top of the situation” and ultimately our offer was accepted! Susie always made time for our calls and/or questions and never made us feel like she was too busy to spend time with us. All of the recommendations Susie gave us for a mortgage broker, lawyer, etc. were as professional, responsive, proactive and easy to work with as Susie. We really felt like our whole team had our best interest through the entire process. Susie provided direction, reassurance and comfort during what can be a very stressful and overwhelming process! We would strongly recommend Susie to any of our friends and family and will be using Susie again when it comes time to move on to our next home! Erin and Ben, Lincoln Square

As first time home owners and new to Chicago, Susie was the perfect fit for us: patient, informative, helpful, flexible, and fun. We spent many weekends and nights together viewing over 50 houses and every outing Susie was prepared and energetic. Susie is excellent at communication, not only with us, but all the other parties of the house buying process. Susie genuinely cares about her clients and it is a great feeling to have someone in your corner who will listen and fight for you. Susie is experienced and knowledgeable about every part of the home buying process from neighborhoods to offer negotiations. While our home is a perfect fit, we look forward to working with Susie when the time comes. Eileen G.

Susie represented us in the sale of our Lakeview condo. He experience and hard work helped us to get a good deal for our place in a very tough real estate market. We interviewed several Realtors before finding Susie and none of them came close. For a Realtor that has a lot on her plate, she made us feel like we were her only client. We recommend Susie to all our friends and family. Jill and Joe Wachter, Lakeview

Our family relocated to Chicago from Canada recently, and we worked with Susie in finding our home here. Our most important factors were to find a home near a great school and in a kid-friendly neighborhood. Susie was very thorough and extremely responsive in this process, representing our interests beyond expectation. We were successful in our search, and thanks to Susie our transition to Chicago has been much easier. Thanks so much, Susie! M Warkentin and S Permanand

As a first time home buyer, I didn't even know where to start. How do I find condos? How do I pick an agent? What do I even want to buy? Luckily, one of my colleagues said, "I have just the agent for you." Enter Susie Kanter of Dream Town Realty. Three words: Educated. Responsive. Caring. Educated - Susie knows the downtown market really well. She's been doing this for almost 2 decades and used to own a mortgage company. When walking through potential places, she'd notice things that I didn't even think to look at. She's not shy, so she'll speak up and ask all of the questions that need to be asked. However, because she's been doing this for a long time, she is well versed in Realtor etiquette...so you know she'll work well with all parties and avoid personality conflicts (critical for this emotional process). Responsive - It is amazing how quickly Susie responds to emails/phone calls. And it's not because she's not busy. She is just an amazing multi-tasker and is able to make you feel valued. She remembered all of the conversations we'd had, so I wasn't repeating myself. Whenever I had a question...and I had plenty...she really took the time to not only answer the question I asked, but also the ones I didn't even know to ask. She'd tell me the answer over the phone...and then she'd write it all in an email to make sure it hit home. Caring - Susie's end goal is to make you happy. There was no pressure to buy...she really wants you to feel good about your decision, so she lays out the facts about the place, gives her opinion, and then leave it to you. She listened to my housing needs / wants and then built our condo viewing day around them. She kept her focus in the price point I established and never tried to pull me out of that range. I felt like she was with me throughout the entire process. The timeframe from when I saw my now condo to when I signed the loan papers was less than a month! I couldn't have done it without her. Tina G, The Loop

Susie Kanter is a well-rounded woman who makes her clients a top priority. She is honest, knowledgeable, detail oriented, and thorough in everything she does. Her number one goal is to make sure her clients are happy and get the best home possible. Susie's professional expertise is unmatched and is essential when it comes to buying and selling a home in Chicago. Marisa and Geoffrey, Lakeview

Susie provided stability and a positive attitude when selling our condo in the midst of a poor market. We feel she did an excellent job for us in what was a challenging process. She proved she was extremely knowledgeable and an excellent advocate during the selling process. We were lucky to have Susie also represent us during the purchase of our first home and we couldn't be happier with the outcome. Susie's attention to detail, follow through, and work ethic has made us feel fortunate to have her represent us. We would highly recommend Susie to any of our family and friends. Claire and Ryan B.

We worked with Susie on the sale of our condo, just as the market was beginning to slide. She met with us months in advance and provided us with excellent advice regarding the preparation of our unit so buyers could envision themselves living in our condo. Susie also provided us with ideas and resources including difficult but sensible counsel regarding our asking price. As a result, we were under contract just 15 days after we officially put our place on the market! Her services didn't end there — she was an excellent sounding board throughout the entire negotiation process and helped make the deal happen. On the flip side, she was also very professional in helping us find our new home. She helped us sort through the various pros and cons of our options, and referred great professionals to us to help finalize the process (home inspector, lawyer, mortgage service, etc.). Susie is not only very professional, she is personable and makes this very stressful process a lot more fun and manageable. And, it was certainly comforting to know that she was working in our best interest when orchestrating such an important personal investment. Kelly J, Evanston

When an agent brings knowledge and professionalism like Susie does, it brings a comfort level to everyone involved in the transaction. My seller was so very grateful of how (smoothly) the transaction went ... The comfort she brings to everyone involved is what sets her apart from everyone else!Joe, Real Estate Agent, @Properties

Susie is amazing to work with, tremendously professional and knowledgeable about all aspects of the home buying process. She negotiated on our behalf and fought for us, and we received the "largest closing credit" our lender had ever seen! Susie is a well rounded agent, with a stellar reputation in Chicagoland. We routinely ran into real estate agents who knew her or knew of her reputation. It felt great to have a top real estate agent representing us.Amy, Account Manager, Paycor Payroll Services

As first time buyers we were overwhelmed by the process of buying our new home. Having no idea what question to ask, or where to even start — other than our needs for central air and parking — a colleague of ours recommended Susie Kanter to us. Susie did everything for us, from appropriately assessing what we could spend for a new home based on our income and identifying key growth neighborhoods to securing our mortgage team, inspector and property lawyer.Jed, Associate Director, US Memorial Holocaust Museum